AI Phone Receptionist for Pest Control Companies
Your techs are in attics and crawl spaces all day, and someone who just found mice in the kitchen won’t wait for a callback. Maurie AI answers on your business number, asks what they’re seeing, books the inspection and tells you who called.
What callers ask, and what happens next.
“There’s a wasp nest right by our front door.”
During your hours it can transfer urgent callers to your team. Otherwise it takes a message with the address and what the caller is seeing, marked urgent when it can’t wait.
“Is the treatment safe for my kids and my dog?”
It answers from your own website and FAQs, with the safety and prep wording you’ve written, never advice it made up.
“I think we have termites. Can someone come look?”
On Starter and up it checks your Google Calendar and books the inspection during the call.
“How much is your quarterly plan?”
It gives the prices you’ve set for each plan and takes the caller’s details, so your team can sign them up.
Set up in three steps.
- 01
Teach it about your business
Train it on your website, files, and FAQs, or start from a chat agent’s training. Give it a name, pick its voice, and write what callers hear first.
- 02
Decide when a person steps in
Let it answer every call, only the calls your team misses, or after hours. Transfer callers when they ask for a person, only when it’s urgent, or have it take a message instead.
- 03
Test, then go live
Talk to it from your browser first. Then choose a package, pick a US number or forward your existing one, and it starts answering.
How a call sounds.
NoraThanks for calling Shield Pest Solutions, this is Nora. How can I help?
CallerHi, we keep finding ants in the kitchen. They’re all over the counter.
NoraSorry to hear that. Are they mostly around the sink, or coming in from a window or door?
CallerMostly around the sink.
NoraThanks. A technician can inspect and treat inside and around the house. I have Thursday at 8 am or Friday at 2 pm.
CallerThursday works.
NoraYou’re booked for Thursday at 8 am. Can I get your name and address?
An example call. Shield Pest Solutions and Nora are made-up names. Every real call is saved with its recording, transcript and summary, and your team is notified with the caller’s name.
The job keeps moving.
Every property on file
The caller becomes a contact in your CRM with the call’s recording, transcript and summary, plus your own properties like the pest, the last treatment date and pets in the home.
Quarterly and yearly plans
Bill recurring service with Subscriptions on Growth and Pro, with invoices and failed-payment recovery handled for you.
Treatment proposals signed online
Send a termite or rodent treatment proposal for e-signature with Maurie Docs, and take payment by card with Maurie Pay.
Reviews and the next season
Ask happy customers for a Google review with an automated follow-up, and email past customers a seasonal offer before mosquito season.
From $49 a month, on any plan.
AI Phone Receptionist is a separate monthly package for each receptionist, available on every plan including Free: AI Receptionist 100 at $49, AI Receptionist 300 at $99, or AI Receptionist 700 at $199 a month. Appointment booking needs Starter or above. US phone numbers only.
See all Maurie AI plans →AI receptionist for pest control companies: common questions
Can it tell an urgent call from a routine one?
Yes. You can set it to transfer only urgent calls, so routine questions don’t interrupt your techs. After hours it takes the details, and urgent messages are marked “URGENT” when your team is notified.
Can it answer in Spanish?
Yes. Set the receptionist to English and Spanish and it answers in the language the caller uses.
Does it work for commercial accounts?
Yes. Add your commercial services to its training, and it takes the business name, the type of building and how often they need service.
Can it answer only when we’re closed?
Yes. Choose “after hours” and it answers when you’re closed. It can also answer every call, or only the calls your team misses.
What does it cost?
Add a package to any Maurie AI plan, Free included: $49 a month for 100 minutes, $99 for 300 or $199 for 700, counted by the second, with a monthly limit you set. Booking needs Starter or above. US phone numbers only.
Answer every call
from today.
Create a free account, test the receptionist from your browser, then pick a number.
Get started for free →US phone numbers only. Appointment booking needs Starter or above.