Facebook and Instagram data deletion

What Maurie AI stores when you connect Facebook or Instagram

When a user connects a Facebook Page to a Maurie AI business location (Local Marketing), Maurie AI stores the Page's id and name, the id of the Instagram business account linked to that Page, a Page access token used to publish the posts you approve and read their results, and the id of the Facebook account that made the connection. Maurie AI does not store your Facebook password, friends, or personal timeline.

Delete it from inside Maurie AI

1. Sign in to Maurie AI and open Local Marketing for the business location.
2. Open the Posts tab and choose Disconnect next to the connected Facebook Page.
3. The Page id, Page name, Instagram account id and the access token are deleted immediately. Posts you wrote in Maurie AI stay in your account; delete them there if you wish.

Delete it from Facebook

1. In Facebook, open Settings & privacy → Settings → Apps and websites.
2. Find Maurie AI, choose Remove, and tick the option to delete the data the app holds.
3. Facebook sends Maurie AI a deletion request. Every Page and Instagram connection made by your Facebook account is deleted, and Facebook shows you a confirmation code with a link to this page to check the status.

Removing the app without the deletion option also removes the connections (Maurie AI is told the app was removed).

Delete your whole Maurie AI account

Deleting a Maurie AI account (Settings → Account → Delete account, or the iPhone app) removes every connection and all business data on the schedule in the Privacy Policy. Questions: service@maurieai.com.